Saturday, April 11, 2009

Design with intent

Dan Lockton's excellent Design With Intent blog now has his Toolkit v0.9 outlining design patterns for influencing user behaviour.

That all sounds very geeky, but a read through it helps make clear the extent to which design of various kinds (urban, architectural, traffic, transport, product, software, website, marketing, graphic, etc. etc.) works to control our behaviour and thinking.

At various points Dan mentions the ethical choices involved in such design: these are not neutral decisions and can be malign as easily as benign.

Becoming aware of these functions is an act of consciousness-raising that has broad political as well as ethical implications.

The main post is here, but I'd urge you to take some time to look over the more detailed entries on these topics:

Architecture
Errorproofing
Persuasion
Visuals
Cognition
Security

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